Terms and Conditions
Last updated: 31 October 2026
These terms are an agreement between you and Sanket Tembhurkar (sole proprietor), trading as Kundloo, 386/301, Swatantrya Residency, New Narsala Road, Near Process Sabhagruha, Maha Laxmi Nagar, Nagpur, Maharashtra 440034, who runs Kundloo (kundloo.in). By using the site you accept them. Please also read the Privacy Policy.
1. Who can use it
You must be 18 or older, or use the site with the permission of a parent or guardian who makes any payment.
2. What Kundloo is
Kundloo analyses a WhatsApp chat export that you choose to open, inside your own browser, and shows statistics and light-hearted commentary. Words such as "kundli", "gunas", "yogas", "predictions" and Panditji's comments are playful labels worked out from message timing and text patterns. It is entertainment only. It is not astrology, a prediction of the future, or relationship, psychological, legal or any other professional advice. Automated results can be wrong.
3. Your responsibilities
- Only open chats you are part of and have the right to view.
- Don't use the site or its results to harass, bully, shame, threaten or defame anyone, or to publish other people's private messages. You are responsible for anything you share.
- Don't try to break, overload, copy or resell the service, or get paid features without paying.
- Follow the law.
4. Prices and payment
The free part costs nothing. The full report costs ₹49 per chat, or ₹99 for a pack of 3 chats, in Indian rupees, inclusive of all taxes. Payment is one-time through Razorpay (UPI, cards, netbanking, wallets). There is no subscription and no automatic renewal. See Pricing.
A purchase unlocks the chat on the browser and device you pay from. Pack chats are used one per chat you open and stay available on that browser. If you clear your browser data or change phones, use "Already paid?" with your Razorpay payment ID to restore.
5. Delivery, cancellation and refunds
The report is a digital product shown on screen immediately after payment. See the Delivery Policy and the Cancellation and Refunds Policy.
6. Ownership
The site, its design, text, Panditji character and code belong to Sanket Tembhurkar (sole proprietor), trading as Kundloo. Your chat is yours. You may share story cards and results for personal, non-commercial use.
7. Not affiliated
Kundloo is independent. It is not made, endorsed or sponsored by WhatsApp or Meta. "WhatsApp" is a trademark of its owner and is used only to describe which exports the site can read.
8. Liability
The service is provided as it is, for fun. To the extent the law allows, our total liability for any claim is limited to the amount you paid for the chat concerned. Nothing in these terms limits rights you have under the Consumer Protection Act, 2019.
9. Complaints, law and courts
Raise any complaint with our Grievance Officer (see Contact). These terms are governed by the laws of India, and the courts at Nagpur have jurisdiction, without affecting your right to approach consumer forums.
10. Changes
We may update these terms and will change the date at the top. Purchases already made stay covered by the terms in force at the time.